Turn your passion for gaming into a thriving international career. Join our client, TELUS Bulgaria, in the vibrant capital city of Sofia as a Player Support Specialist and help deliver world-class experiences to players worldwide.

Why You'll Love This Role

• Total Earnings Boost: €1,585 gross monthly salary PLUS a €1,500 gross welcome bonus (paid in two installments at month 3 and 6).
• Full Relocation Support: 21 days of free initial accommodation, assistance finding your long-term apartment, and a €1,500 gross relocation allowance to cover moving costs.
• Supportive Onboarding: Comprehensive on-site training to ensure you step into the role with total confidence.
• Vibrant City Life: Sofia offers rich history, dynamic nightlife, low cost of living, and a massive, welcoming expat community.

What You'll Do

• Assist players via chat and email in fluent German and English to resolve account, gameplay, and technical issues.
• Deliver empathetic, fast, and high-quality support to maintain an exceptional gaming environment.
• Collaborate with your team on-site in a modern, fast-paced 24/7 operational environment (shift-based schedule, Monday to Sunday).

What We're Looking For

• Fluent level in both German and English (written and spoken).
• Valid eligibility to work in the European Union (EU passport or valid work permit).
• Passion for gaming, problem-solving, and helping others.

Local candidate? Negotiable contract hours and exclusive local bonuses are available.

Ready to level up your career in Sofia? Apply today with Cross Border Talents!