German & English Speaking Player Support Specialist – Sofia, Bulgaria

  • Berlin, Germany
  • Kimia Kazemi
  • Full-Time
  • On-Site

Job Description:

Level Up Your Career: Support League of Legends & Valorant Gamers in Sofia!

Are you a gaming enthusiast fluent in German and English? Turn your passion into a career! Join our high-energy team in Sofia supporting players of iconic titles like League of Legends and Valorant.

Why You'll Love This Role:

  • Competitive Salary: €1,585 Gross/month
  • Welcome Bonus: €1,500 cash welcome bonus!
  • Relocation Package: Full assistance if you're moving to Sofia
  • No Phone Calls: 100% Email-only player support
  • Paid Training: 5-week comprehensive onboarding provided
  • Flexible Shifts: 24/7 rotating schedule

Key Responsibilities:

  • Resolve player inquiries, account issues, and gameplay questions via email.
  • Provide clear, empathetic, and accurate solutions in German and English.
  • Maintain high standards of player satisfaction for top-tier gaming titles.

Requirements:

  • Fluency in German (C1/C2) and English (B2+).
  • Passion for video games (especially Riot Games titles).
  • Strong written communication skills.

Ready to start? Apply today to secure your spot for our October intake!